Infoverse is a real-time multi-dimensional customer data platform that brings all the pieces of your customer data together, creating a single source of truth and a 360-degree view of your customer.
As customers, we've all witnessed the "Not again" phenomenon where information previously submitted is repeatedly asked. Or when as customers we're spammed by completely irrelevant emails. In a hyper-competitive world, the end cost to companies is the loss of a customer.
Companies also have the wrong notion that they have limited customer information. The simple reality is that over the years companies have invested more and more in various pieces of automation software. But what has gone unnoticed is the need for a single universal interpreter that is able to synthesize information across disparate sources.
The need for a customer data platform to deliver a personalised customer experience is getting greater each passing day.
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Maximise revenue with targeted and relevant marketing messages to customers
Reduce customer irritations and further enrich customer conversations that lead to better engagements for your brand
Increase profits by getting more out of existing customers rather than spending more on customer acquisition
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Information fed into the CRM system can be cross-checked with actual transaction behaviour
Rationalize costs by cutting down on unwanted or duplicitous activities
Sell more and sell deeper in our product penetration and usage
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